Terms and Conditions
These Terms and Conditions will apply to the purchase of the goods by you (the Customer or you). We are VASTHRA FAIRTRADE LLP a company registered in the India.
These are the terms on which we sell all Goods to you. By ordering any of the Goods, you agree to be bound by these Terms and Conditions.
Goods
1. The description of the Goods is as set out in the Website, catalogues, brochures or other form of advertisement. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied.
2. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
3. All Goods which appear on the Website are subject to availability.
4. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Personal Information
1. We retain and use all information strictly under the Privacy Policy.
2. We may contact you by using e-mail or other electronic communication methods
Basis of Sale
1. The description of the Goods in our website does not constitute a contractual offer to sell the Goods. When an Order has been submitted, we can reject it for any reason, although we will try to tell you the reason without delay.
2. Any quotation is valid for a maximum period of one day from its date, unless we expressly withdraw it at an earlier time.
Price and Payment
1. The price of the Goods and any additional delivery or other charges is that set out at the date of the Order.
2. Place the order by confirming the payment via internet banking/phone banking/Google Pay.
Delivery
1. We will deliver the Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement, without undue delay and, in any event, not more than 30 days after the day on which the Contract is entered into.
2. In any case, regardless of events beyond our control, if we do not deliver the Goods on time, you can (in addition to any other remedies) treat the Contract at an end if:
a. we have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or you said to us before the Contract was made that delivery on time was essential; or
b. after we have failed to deliver on time, you have specified a later period which is appropriate to the circumstances, and we have not delivered within that period.
3. If you treat the Contract at an end, we will (in addition to other remedies) promptly return all payments made under the Contract.
4. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
Risk and Title
1. Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you.
2. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them.
Withdrawal, Returns and Cancellation
1. You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without incurring any liability.
2. This is a distance contract (as defined below) which has the cancellation rights (Cancellation Rights) set out below. These Cancellation Rights, however, do not apply, to a contract for the following goods (with no others) in the following circumstances:
a. goods that are made to your specifications or are clearly personalised;
b. goods which are liable to deteriorate or expire rapidly.
c. Goods which are not in the same condition as delivered to you and handled the goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods: eg it goes beyond the sort of handling that might be reasonably allowed in a shop.
3. Also, the Cancellation Rights for a Contract cease to be available in the following circumstances:
a. in the case of a contract for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, if they become unsealed after delivery;
b. in the case of any sales contract, if the goods become mixed inseparably (according to their nature) with other items after delivery.
Right to Cancel
1. Subject as stated in these Terms and Conditions, you can cancel the contract within 10 days. In any event, you must be able to show clear evidence of when the cancellation was made.
Timing or Reimbursement
1. If we have not offered to collect the Goods, we will make the reimbursement without undue delay, and not later than:
a. 10 days after the day we receive back from you any Goods supplied, or
b. (if earlier) 10 days after the day you provide evidence that you have sent back the Goods.
2. If we have offered to collect the Goods or if no Goods were supplied, we will make the reimbursement without undue delay, and not later than 10 days after the day on which we are informed about your decision to cancel this Contract.
3. We will make the reimbursement using the same means of payment as you used for the initial transaction.
Returning Goods
1. If you have received Goods in connection with the Contract which you have cancelled, you must send back the Goods or hand them over to us at Chunakkara shop address